The New Ryan Field App
Five things to do before heading to New Ryan Field
Download the app and create your account
Use the email on your ticket order. You'll link your Ticketmaster account the first time you open Tickets.
Open the app and tap GET STARTED
Tap CREATE ACCOUNT
Enter your email
The email you purchased your tickets with.
Tell us about yourself
Enter your one-time code
We email you a 6-digit code. Enter it and you're in. You only have to do this once.
Trying to find your tickets?
Make sure your Ticketmaster account is linked.
Have an account? Log in
Tap LOGIN
Enter your email
The email you purchased your tickets with.
Check your inbox
A 6-digit code from New Ryan Field, valid for 5 minutes.
Enter the 6-digit code
Find your tickets
If you see "Available at later date" your tickets are safe. Digital tickets are released to your phone closer to game day and you'll get a notification.
Tap MANAGE TICKETS
From Home, under Your Tickets (or the Tickets tab).
Link your Ticketmaster account
You only have to do this once.
See all your upcoming events
My Events lists every game on your account.
Transfer tickets
Open the game and tap Transfer
From My Events. Tap each seat you want to send, then TRANSFER TO.
Choose how to send
From Contacts, or enter an email or mobile number.
Enter their details
Name and email (or mobile number), then Transfer.
After you send a transfer
Once your guest accepts, the seat is theirs. Staff can't reverse a transfer at the gate.
Sent
The seat shows Transfer Pending until they accept.
They accept
They get an email or text and accept with that same email or number.
Cancel if needed
Tap the trash icon next to Transfer Pending. The ticket comes straight back.
Unlock the $5 menu at Willie's Fan Favorites
$5 pricing only works with the app. Willie's is on every level of the building.
Open More → My Cards
Tap More in the bottom bar.
Scan your member barcode
Show your member barcode at any Willie's market. $5 pricing applies automatically.
(Optional) Add Your Card
Link a debit or credit card under Add Card for tap-and-go checkout
Order ahead and save at the Grillout
Orders placed in the app get the order-ahead price and skip the line.
Tap the Tailgate of the Century card
On Home, scroll to the Tailgate of the Century and tap Order Ahead.
Select your event
Pick the game, then open Food.
Build your order and pay
Add what you want — burgers, brats, roasted sweet corn and cold ones — and check out with your linked card. App orders get the order-ahead price.
Find the festival in the app
Access included with every ticket. Opens 2 hours before kickoff at every home game.
The Village
Legends in Residence: Rick Bayless, Stephanie Izard, Gibsons, The Medallion, Dimmi Baby.
Tailgate of the Century
The Great Big Ten Grillout.
Mini Camp of the Century
Family festival in Northwestern Medicine Park.
Find your way with the interactive map
1
Open Maps
Tap Maps in the bottom bar to see the stadium, the gates and the streets around it.
2
Search for what you need
Look up a seating section, food and drinks, restrooms, merch and more.
3
Switch levels
Jump between levels, from Field Level up to the Press Level, to see what's on each one.
4
Get directions
Pick where you're starting and where you're going, and the app walks you there. Use the accessibility toggle for an accessible route.
5
Find parking and shuttles
Wayfind to and from parking lots, rideshare pickup and shuttle stops.
